Base Location: Hong Kong
Company: Manulife International Limited
Company Website: https://www.manulife.com.hk/
Job Position: Senior Technical Support Assistant
Period : Jan 2005 – Jun 2006
Job Position: Technical Support Assistant
Period : Jun 2001 – Dec 2004
Company: New World PCS Limited
Job Position: Helpdesk Officer
Period : Mar 2001 – Jun 2001
Job Duties / Achievements:
• Provide technical support to agents.
• Provide support in terms of treaty maintenance, inclusion of applicable product coverage for new product launches and other business initiatives as required
• Hotline and technical support.